Terms of Service
Last updated: 23 October 2026 · Version 2026-10-23
These terms govern the use of the Depozy app (“the app”) by a Shopify merchant (“you”). The app is operated by Mveb (“we”). By installing the app, or by ticking the box on the app’s welcome screen, you agree to these terms and to our Privacy Policy. If you do not agree, uninstall the app.
1. What the app does
The app lets you sell products with a deposit at checkout and the balance later, using Shopify selling plans. All payments are taken and held by Shopify and your store’s payment provider. The app never receives, holds or forwards money, and it is not a lender: no credit is extended to your customers and no interest is charged.
2. Your responsibilities
- You decide the deposit, the balance date and the products, and you are responsible for telling your customers the terms of their purchase, including when the balance is charged and your refund and cancellation policy.
- Whether a deposit is refundable is your decision and your responsibility towards your customers. The app only shows the text you configure.
- You are responsible for the products you sell, for taxes, and for complying with the laws that apply to your store and your customers, including consumer-protection and data-protection rules.
- You keep your store, payment provider and theme in a state where the app can work (for example, a payment provider that supports deferred payments, and the app block enabled in your theme).
3. Collecting the balance
When a balance is due, the app asks Shopify to charge the payment method the customer saved at checkout. A charge can fail — for example, when a card is declined, expired or blocked, or when a payment provider or Shopify is unavailable. The app retries and can send the customer a payment link as described in its settings, but we do not guarantee that any balance will be collected. Unpaid balances, chargebacks, disputes and refunds are between you, your customer and your payment provider.
4. Fees
Paid plans and any usage charges are shown on the app’s Pricing page and are billed by Shopify on your Shopify invoice. We never charge a percentage of your sales. Plan changes take effect as described on the Pricing page. Paid plans start with a free trial of the length shown on the Pricing page. If you are not satisfied, write to support@mveb.org within 30 days of your first paid charge and we will refund that charge in full through Shopify’s billing system. If we raise our prices, an existing subscription keeps the price it was started at for as long as it stays active.
5. Availability and changes
We work to keep the app available and correct, but it is provided “as is” and “as available”, without warranties of any kind. We may change, add or remove features. If we change these terms in a material way, the app will ask you to accept the new version the next time you open it; continuing to use the app after that means you accept them.
6. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits or lost sales, or for amounts your customers did not pay. Our total liability for any claim related to the app is limited to the app fees you paid us in the three months before the event that gave rise to the claim.
7. Ending the agreement
You can stop at any time by uninstalling the app. Uninstalling stops all future charges by the app; data is deleted as described in the Privacy Policy. We may suspend or stop providing the app to a store that uses it unlawfully or in a way that harms customers, Shopify or the service, and we will tell you by email when we do.
8. Contact
Questions about these terms: support@mveb.org.