Depozy · Guides

Custom orders on Shopify: a 50% deposit without a second invoice

Updated 2026-10-31

For custom work, "50% to start, 50% before we ship" is the standard deal. It covers your materials and shows the customer is committed. The hard part is not the deposit, it is the second half: sending another invoice, waiting, reminding.

The usual setup and its problem

Most custom shops take the deposit through a deposit product or a draft order invoice, then send a final invoice when the piece is ready. That means two payments, often two orders, and a customer who has to remember to pay again while you wait to ship.

One order, two payments

With a deposit at checkout the customer buys the real product, pays 50% today, and the card is saved. When you mark the order as fulfilled, the other 50% is charged to the same card on the same order. You can also set a date or a number of days instead.

What about quotes and custom prices?

If every piece has a different price, create the product (it can be hidden from collections) with the agreed price and send the customer the link. The deposit plan works the same way for any price.

Do not ship before the balance is paid

If the balance is charged on a date rather than at shipping, Depozy can place a hold on fulfillment until the order is paid in full, so nothing leaves your workshop unpaid by mistake.

Getting started

  1. Install Depozy and create a plan: 50% now, the rest when you ship.
  2. Attach it to your custom products.
  3. Add the deposit block to the product page.

Depozy is free for up to 25 deposit orders a month. Paid plans are a flat monthly price, with no percentage of your sales.